1.What types of silver jewellery do you offer?
We offer rings, chains, necklaces, earrings, bracelets, bangles, kids’ jewellery, gifting items, and more — all in premium sterling silver.
2. Are your products made with pure silver?
Yes. All Zodi Silvers pieces are crafted using 92.5 sterling silver unless mentioned otherwise.
3. Do your products come with a purity stamp?
Yes, every jewellery piece includes a 925 purity hallmark.
4. Can I place an order online?
Yes, you can browse and order directly through our website or social
media enquiry options.
5. Do you offer COD (Cash on Delivery)?
Yes, COD is available for most locations unless specified otherwise.
General FAQ
Service FAQ
- Do you offer silver polishing or cleaning services?
Yes, we provide professional silver polishing to restore shine. Service time may vary based on the item.
2. Can I get my jewellery resized?
Yes, resizing services are available for most rings and bangles. Charges depend on the design and size adjustment needed.
3. Do you offer repair services for damaged jewellery?
Yes, we fix broken chains, clasps, hooks, stones, and other minor damages. Repair feasibility depends on the condition of the piece.
4. How long does a repair usually take?
Repair timelines vary from 1–7 days depending on the complexity.
5. Can I request a custom design service?
Absolutely. You can share your ideas or reference images, and our team will create a custom-made silver piece for you.
- What silver purity do you use in your products?
All our jewellery is crafted using 92.5 sterling silver, known for its durability and shine.
2. Do your products come with a hallmark?
Yes, every item includes a 925 purity stamp to guarantee authenticity.
3. Will 925 silver tarnish over time?
Yes, real silver may naturally oxidize, but it can be easily cleaned and restored with a soft cloth or silver cleaner.
4. Are your products skin-friendly?
Yes, 925 sterling silver is hypoallergenic and safe for sensitive skin.
5. Do you offer different sizes for rings and bracelets?
Yes, most rings, chains, and bracelets come in multiple sizes. You can request size guidance before ordering.
Product FAQ
General FAQ
1. What types of silver jewellery do you offer?
We offer rings, chains, necklaces, earrings, bracelets, bangles, kids’ jewellery, gifting items, and more — all in premium sterling silver.
2. Are your products made with pure silver?
Yes. All Zodi Silvers pieces are crafted using 92.5 sterling silver unless mentioned otherwise.
3. Do your products come with a purity stamp?
Yes, every jewellery piece includes a 925 purity hallmark.
4. Can I place an order online?
Yes, you can browse and order directly through our website or social
media enquiry options.
5. Do you offer COD (Cash on Delivery)?
Yes, COD is available for most locations unless specified otherwise.
1. Do you offer silver polishing or cleaning services?
Yes, we provide professional silver polishing to restore shine. Service time may vary based on the item.
2. Can I get my jewellery resized?
Yes, resizing services are available for most rings and bangles. Charges depend on the design and size adjustment needed.
3. Do you offer repair services for damaged jewellery?
Yes, we fix broken chains, clasps, hooks, stones, and other minor damages. Repair feasibility depends on the condition of the piece.
4. How long does a repair usually take?
Repair timelines vary from 1–7 days depending on the complexity.
5. Can I request a custom design service?
Absolutely. You can share your ideas or reference images, and our team will create a custom-made silver piece for you.
Service FAQ
Product FAQ
1. What silver purity do you use in your products?
All our jewellery is crafted using 92.5 sterling silver, known for its durability and shine.
2. Do your products come with a hallmark?
Yes, every item includes a 925 purity stamp to guarantee authenticity.
3. Will 925 silver tarnish over time?
Yes, real silver may naturally oxidize, but it can be easily cleaned and restored with a soft cloth or silver cleaner.
4. Are your products skin-friendly?
Yes, 925 sterling silver is hypoallergenic and safe for sensitive skin.
5. Do you offer different sizes for rings and bracelets?
Yes, most rings, chains, and bracelets come in multiple sizes. You can request size guidance before ordering.